TERMS OF SERVICE

SHABANG connects local businesses with people in their area who promote them. There are three kinds of participant:

• Businesses pre-load marketing credit to pay for small marketing tasks, and agree a commission on customers an ambassador refers — which is taken from what that customer pays, not from credit (§ 5 and § 8).
• Ambassadors are independent local people who complete those tasks and make those referrals, and are paid for the ones that are approved.
• Customers are the people an ambassador refers. A customer buys from, and books with, the business — not from SHABANG.

We are a marketplace, not a party to the work a business does for its customers. SHABANG does not provide, supervise, warrant, guarantee, or insure any service a business performs, and is not responsible for the quality, timing, safety, or legality of it. A dispute about work performed is between the customer and the business.

Nothing on the Service is a prize, a drawing, a sweepstake, a contest of chance, or a game. An ambassador is paid for completed, approved work, and a business pays only for what it approves.

You must be at least 18 years old to use SHABANG. By using the Service you represent that you meet this requirement and have the legal capacity to enter into these Terms. A business account must be opened by someone authorized to bind that business.

The Service is intended for use within the United States, and at launch within Tampa Bay. Features may be unavailable, or unlawful, outside that area or in particular states; where that is the case they are unavailable where prohibited. We may restrict access to the Service, or to parts of it, based on your location or other eligibility signals we collect.

You may not use the Service if you have previously been banned or suspended from it, or if your participation would violate any law applicable to you.

You need an account, verified by phone number, to use the Service. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us at manager@greenlightning.biz if you believe your account has been compromised.

You may hold only one ambassador account. Creating or using additional accounts — to take more work than the caps allow, to refer yourself, or to evade a suspension — is prohibited and may result in rejection of pending work, forfeiture of unpaid earnings for the affected work, and permanent suspension.

Ambassadors are independent contractors, not employees, agents, partners, or joint venturers of SHABANG or of any business on it. You decide whether to accept a task, when to do it, and how. We do not set your hours, do not require exclusivity, and do not provide employee benefits, workers' compensation, or unemployment insurance. You are responsible for your own taxes (see § 9) and for any equipment or accounts you use.

An ambassador may not hold themselves out as speaking for, or employed by, SHABANG or a business, may not enter into contracts on either's behalf, and may not quote prices, make promises, or accept payment on a business's behalf.

No ambassador is guaranteed any amount of work or earnings. Work is offered based on what businesses fund and what caps apply, and may stop at any time.

A business funds its activity by loading marketing credit, by card or bank debit, processed by Stripe. The minimum load and any applicable processing timing are shown at the time you load. Credit loaded by bank debit becomes spendable only once the payment has cleared.

Credit is spent, not held as a deposit. Loaded credit is a prepayment for services on the Service. It is not a bank deposit, is not insured, does not earn interest, and is not a stored-value or gift instrument usable anywhere else.

Our fee is charged when credit is spent. We take a percentage of each amount of credit you actually spend on approved work — never a fee on credit sitting unspent. The current percentage, and the full price of every task before you commit to it, are shown in-app.

A referral commission is not paid from credit, and you do not need credit to accept referrals. When a customer an ambassador referred pays you for a booking, the ambassador's commission and our fee on it are deducted from that payment before the rest reaches your account — see § 8. So a referral costs you a share of money you have just been paid, never a balance you have to top up first, and there is no state in which a referral is owed and unfunded. The current percentage, and what any individual referral will cost you, are shown in-app before you publish a referral page.

When an ambassador claims a task, the corresponding amount of your credit is placed on hold so the same money cannot be committed twice. A hold that expires, is released, or covers work you reject returns to your available credit in full. Referrals place no hold on your credit, because they are not paid from it.

You can get unspent credit back. You may request a refund of your available credit — your loaded credit less what you have spent and less any live holds — to the payment method you loaded it from, subject to processing time and verification. Amounts already paid or payable to an ambassador for approved work are not refundable.

You are responsible for reviewing submitted work within the review window shown in-app. Work you do not review within that window is approved automatically and charged, because an ambassador who has done the work cannot be left unpaid indefinitely. Reject work that does not meet the task's stated requirements — not work you simply changed your mind about.

We may decline, pause, or end a business account, and refund its available credit, including for operating in a category we do not serve, for rejecting conforming work, or for asking ambassadors to do anything § 6 forbids.

Each task states what it requires and what it pays before you claim it. Claiming a task holds a slot for a limited time, shown on the task; if you do not submit within it, the slot returns to the board. Submitted work is reviewed by the business against the task's stated requirements.

Paid promotion must be disclosed, clearly and in the post itself. Where a task involves posting about a business you are being paid to promote, you must disclose that you are being paid, in the post, in plain language a reader cannot miss — not buried in a comment, a bio, or a hashtag at the end of a block of tags. This is required by the Federal Trade Commission's endorsement rules, and it is not optional on SHABANG. We will reject work that is not disclosed.

You must follow the rules of the platform you post on. Many platforms prohibit paid or incentivized posts, recommendations, or reviews. Where a platform forbids it, SHABANG does not offer it, and you may not do it anyway and submit it as proof.

The following are prohibited outright, and no business may ask for them:

• Writing, buying, selling, or trading a review, rating, or testimonial — for a business you have not genuinely used, or at all for payment;
• Soliciting reviews or recommendations on any platform whose own rules prohibit incentivized or solicited reviews;
• Showing a review request only to people likely to leave a good one, or discouraging a negative one ("review gating");
• Buying or exchanging likes, follows, views, comments, or other engagement;
• Posting from an account that is not genuinely yours, that was bought, or that was created to look like someone else;
• Fabricating or altering proof — screenshots, timestamps, metrics, call notes, or anything else you submit to show the work was done; or
• Misrepresenting a business's prices, offers, licensure, or results.

Fabricated proof is treated as a deliberate attempt to be paid for work that was not done: it voids the submission, may void your other pending work, and may end your account.

Tasks involving phone calls are not available. Florida requires the consent of all parties to record a phone call. Any task that would involve calling a business or a customer, recorded or otherwise, is disabled until the consent design has been reviewed by counsel, and no such task is offered on the Service today.

Daily and per-business caps limit how much work one ambassador can take, so that work is spread across the community. The caps are shown in-app and may change.

A referral bounty is paid for bringing a business a genuinely new customer who pays and is booked. A referral qualifies only when all of the following are true:

• The customer is not already a customer of that business;
• No one has already referred that customer to that business;
• The customer is not you — not your own phone number, email, or household address under another name;
• You do not own, work for, or work with the business;
• The customer actually pays the business, by their own payment method, not yours; and
• The customer is booked into an appointment the business can keep.

The first valid submission for a customer is the one that counts. A submission we refuse tells you which of the conditions above it did not meet.

A bounty is a share of what the customer pays. It is collected from the customer's own booking payment at the moment that payment settles — not from the business's marketing credit — and we hold it until it is released to you. The percentage is shown before you claim, and the amount it works out to is shown on the referral itself.

A bounty is held for a short period after the appointment before it becomes withdrawable, and is voided if the customer's payment is refunded or charged back, if the appointment does not happen, or if we determine the referral did not meet the conditions above. The hold period is shown with your earnings.

You may only submit the details of someone who knows you are passing their details to the business and expects to be contacted by it. Do not submit scraped, purchased, or guessed contact details, and do not submit someone who has asked you not to.

When a customer books through a referral link, they are buying from the business and booking into that business's own calendar. The business is the merchant on that payment, and its own terms, pricing, cancellation policy, and refund policy govern the purchase. SHABANG charges the customer nothing and adds nothing to the price.

Where the booking came from a referral, the commission is deducted from that payment. The ambassador's commission and our fee on it are taken out as a platform fee on their way to the business, and the business receives the rest. We hold that money until the bounty is released or voided. This is what a business agrees to when it publishes a referral page, and it is the whole of what SHABANG takes from a customer's payment: we charge no separate service fee on a purchase, and a booking that did not come from a referral carries no fee at all.

If the money comes back, so does the commission. If the customer's payment is refunded, the commission is unwound with it and the business is left where it started. If the payment stands but the referral does not — a no-show, a cancelled appointment, a referral we determine did not qualify — the commission is returned to the business, which keeps the customer's payment in full. A chargeback is treated the same way as the second case: the bank takes the payment back from the business, so the commission is returned to the business too.

A repeating service pays a commission every time. Where a business marks a service as recurring, the commission applies to each appointment the referred customer books and pays for, at the lower repeat rate shown on the page, for a limited period after their first booking — the rate and the period are disclosed in the app. Nothing is billed automatically and no card is kept on file: each appointment is booked and paid for on its own, and the commission comes out of that payment exactly as the first one did. After the period ends, the business keeps the whole of what the customer pays. A business can stop this at any time by pausing the service, which affects future bookings and not one already made.

A slot is held briefly while a customer pays. If payment is not completed within the hold, the slot is released and may be taken by someone else. A time shown as available is read from the business's calendar and can change; if a slot is no longer available, the payment is not taken.

Approved earnings are paid out on the cadence shown in your earnings view, through Stripe, to the account you connect. Below the minimum payout amount shown there, earnings roll into the next run rather than paying a transfer fee on a few dollars. To be paid you must complete Stripe's identity verification; we cannot pay an account that has not.

You are responsible for your own federal, state, and local taxes on what you earn. We do not withhold. As the platform that pays you, we collect your taxpayer information and file the information returns the IRS requires of us — generally a Form 1099-NEC where your earnings for a calendar year reach the IRS reporting threshold for that year — $2,000 for payments made in 2026, raised from $600 by the 2025 federal tax act and indexed for inflation after 2026. Give us accurate taxpayer information; we may withhold payouts until you do.

We may withhold a payout while we investigate specific work, a chargeback, or a credible report of prohibited conduct. We will tell you what is being held and why.

A business may upload its existing customer list, so that those people are never counted as new referrals. A business may also connect its Google Calendar so that real availability can be offered and bookings written back to it.

If you upload customer information, you are responsible for having the right to. You represent that you may lawfully provide it to us for this purpose, and that any message we send on your behalf to those customers is one you are permitted to send. We use the list only to check referrals against it and to do what you ask with it, never to market to your customers for ourselves or to give them to another business. See our Privacy Policy for how it is handled, and § 6 of that policy for what we do with calendar access.

You can disconnect a calendar, and ask us to delete an uploaded list, at any time.

In addition to §§ 6 and 7, you agree not to:

• Use bots, scripts, or automated means to interact with the Service;
• Create multiple accounts, or falsify your identity, age, or location;
• Post anything illegal, infringing, or prohibited by our content policies;
• Use the Service to launder money or to move funds unrelated to genuine activity on it;
• Harass, threaten, or abuse anyone, including in chat and including a business's customers;
• Contact a customer for any purpose other than the referral they agreed to; or
• Reverse-engineer, scrape, or interfere with the operation or security of the Service.

We may remove content, reject work, place holds on funds pending investigation, and suspend or terminate accounts that violate this section.

You retain ownership of content you post — photos, videos, posts, proof of work, chat messages, and similar. By posting it you grant SHABANG a worldwide, royalty-free license to host, display, reproduce, and distribute it as reasonably necessary to operate the Service, and you grant the business the work was done for a license to re-use the content you produced for it in its own marketing. You are solely responsible for content you post and represent that you have the rights to post it, including rights to anyone shown in it.

A business's name, logo, and marketing materials remain the business's. Use them only as a task requires, and stop when asked.

The Service relies on third-party providers — including Stripe for payments and payouts, Clerk for authentication, Google for calendar availability and bookings, and providers for phone verification, messaging, and content moderation — whose own terms and privacy practices apply to the parts of the Service they power. SHABANG is not responsible for the acts or omissions of independent third-party providers.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT ANY PARTICULAR RESULT FROM MARKETING ACTIVITY ON THE SERVICE, ANY NUMBER OF CUSTOMERS OR BOOKINGS TO A BUSINESS, OR ANY AMOUNT OF EARNINGS TO AN AMBASSADOR. WE DO NOT ENDORSE, VET THE WORK OF, OR GUARANTEE ANY BUSINESS OR AMBASSADOR.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHABANG AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, GOODWILL, OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SHABANG, OR THAT WE OWED YOU FOR APPROVED WORK, IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $100. NOTHING IN THESE TERMS LIMITS OUR OBLIGATION TO RETURN YOUR AVAILABLE MARKETING CREDIT OR TO PAY YOU FOR APPROVED WORK.

You agree to indemnify and hold SHABANG harmless from any claim or demand, including reasonable attorneys' fees, arising out of your use of the Service, the content you post, the work you performed or commissioned, customer information you provided to us, or your violation of these Terms or of any law — including the endorsement-disclosure and review rules in § 6 and any law governing how you contact people.

Please read this section carefully — it affects your legal rights.

You and SHABANG agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies.

Class action waiver. You and SHABANG agree that each may bring claims against the other only in an individual capacity, not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

Opt-out. You may opt out of this arbitration agreement by emailing manager@greenlightning.biz with your name and a clear statement that you wish to opt out, within 30 days of the date you first agreed to these Terms. Opting out does not affect any other part of these Terms.

This section is governed by the Federal Arbitration Act. If any part of it is found unenforceable, the rest remains in effect, except that if the class action waiver is found unenforceable as to a particular claim, that claim — and only that claim — will proceed in court.

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles, except where the Federal Arbitration Act applies to § 17. Any claim not subject to arbitration will be brought exclusively in the state or federal courts located in Florida, and you consent to their jurisdiction.

You may stop using the Service at any time. We may suspend or terminate your access, including for violating these Terms, at our discretion, with or without notice. On termination we will return a business's available marketing credit and pay an ambassador for work already approved, less anything properly withheld under § 9. Sections that by their nature should survive termination — including §§ 12 through 17 — do survive.

We may update these Terms from time to time. If we make a material change we will update the effective date above and, where practical, notify you in-app. Continuing to use the Service after a change takes effect means you accept the updated Terms. A change to a price, fee, or cap applies to work and loads made after it takes effect, never retroactively to credit already spent or work already approved.

If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. These Terms are the entire agreement between you and SHABANG regarding the Service. You may not assign your rights under these Terms; we may assign ours in connection with a merger, acquisition, or sale of assets.

Shabang Technologies, Inc. — Florida, United States
Email: manager@greenlightning.biz